Lab equipment

Our services

  • On-Site Maintenance Work
  • Emergency Interventions
  • In-House Repair- / Maintenance-Work
  • On-Site Calibrations
  • Hotline
  • Customer Equipment Management
  • Spareparts Warehousing

Hi-Tec-Support GmbH is a reliable, ISO13485 certified partner for manufacturers of medical, diagnostic or analytical devices.  Our well-trained and experienced technicians support our partners on-site with the user or in the workshop at one of our 5 branch offices.


Apart from regular maintenance and calibration work, Hi-Tec-Support GmbH also carries out time-critical emergency cases. 


With our comprehensive electronic service management software and the corresponding business processes, we not only ensure complete documentation of our operations, but also meet the high quality requirements of medical device manufacturers. 


Our head office takes the requests from customers and partners during the normal business hours and, if necessary, initiates the timely contact by the appropriate specialists. If necessary, our customers are also available during holidays and on weekends.